2024 Xfinity box stuck on voice guidance

Whether you're a new Xfinity customer or an existing one, check out our Xfinity Voice welcome guide for questions about your service.. Jd program for foreign lawyers

Sep 2, 2021 · To send a "direct message" / "private message" message to Xfinity Support: • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. I am an Official Xfinity Employee.Sep 9, 2023 · Turn on your cable box and television. Hold down the “Setup” button on your Xfinity remote control while pressing and holding it until the LED light turns green . On your remote’s number keypad, enter the code “991.”. On your remote, press the “TV” button. To secure the code, press the “Setup” button one more time.The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.Solution. 07-14-2022 11:57 AM in. Since that did not help I would recommend making sure that all devices are up-to-date on their software. After that, I would recommend reaching out to Xfinity support as there may be an issue with their box. I identified the TV box with my local Comcast provider in Source, and the Samsung remote is paired with ...Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification. Note: For remotes with no xfinity button, press the Home button to access the Settings menu. Scroll to the gear icon and press OK on the Voice Remote to access the Settings menu. Select Remote Settings. Press OK on the Voice Remote. Select Voice Control. Press OK on the Voice Remote to select On or Off.Sep 15, 2023 · Reset Comcast Signal from the Help Menu. You can reset the Comcast signal for your TV box using the help menu. Here’s how: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. Once it has started, do not turn or unplug the TV box. Restart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue.To reset an Xfinity remote, follow these steps: Press and hold the A and D buttons simultaneously for three seconds until the status light goes green. Press 9-8-1. The LED status light should blink blue thrice indicating the remote has been reset.New box problem. I received new box and I keep getting a voice guidance loop. Very disappointed! @user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns.7.2K 4 0 7 Responses XfinityRay +21 more Official Employee • 1.4K Messages 2 years ago Hello! Thank you for reaching out about the Voice Guidance prompt, @user_a57a85. Let's get that off of there. Have you tried restarting the cable box to clear that or tried saying "Accessibility" to the remote to get the settings for it to pull up?The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice …In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other...Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help.; Additional information on Game support can be found here: How do I get the right game support? If you have questions about enforcement, please go here Enforcements | …To change your Accessibility Shortcut: Go to Settings in the Xfinity Flex main menu. Press OK. Arrow down to Accessibility Settings. Press OK or say "Accessibility Settings" into your Voice Remote. Choose Remote Shortcut and press OK. Select the option you want to assign to your shortcut and press OK.2023. 5. 31. ... This Xfinity remote works with the Xfinity Flex TV box. All you need to do is point the remote at the television and press the “Voice” button.X1 Box in continuous restart loop. The light is flashing blue. I did the whole chat with a tech thing yesterday, only to have them tell me to power the receiver down wait for a restart blah blah. Still doesn't work. It's been in that loop for 24 hours, so I unplugged it all together. The reciever check thing in the app doesn't work since the ...Restore the Default Audio Language. Press the xfinity button on your remote. Highlight Settings (the gear icon) and press OK on your remote. You can get to Audio Language (SAP) Reset from Device Settings > Audio, Language, or Accessibility Settings. Highlight one of them and press OK on your remote. Go down to Audio Language (SAP) Reset.7. Replace the Cable TV Box at the Local Comcast Store. Sometimes cable TV box has a damaged HDMI port or a faulty one due to some power outages. Please take it to your local Comcast store for a same-day replacement. Usually, you don’t need to make a prior booking. 8. Let Comcast Run Diagnostics. Call Comcast and ask them to run TV ...Turn Audio Description On From the Accessibility Settings Menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the …All Comcast cable boxes include a remote control when they are rented from Comcast. By default, the remote control is programed to work with the cable box, an RCA television and an RCA VCR. If you have a TV, VCR or DVD player that is made...12 Messages Friday, December 30th, 2022 10:48 PM Closed Voice Guidance “ Message TV screen has been stuck on “Do you want to keep using Voice Guidance?” Message for 2 days! Can’t get through to anyone at 1-800-Xfinity. Please help! Question • Updated 9 months ago 1.2K 1 0 2 Responses CCChristian +6 more Contributor • 127 Messages 9 months agoJul 4, 2020 · Called Comcast to activate the new box, since it wasn't added to my account when I picked it up. They sent a signal, I saw the greeting screen, and when I tried to select the language, nada. Then a gray box popped up saying the remote was paired with another box. On the phone with several agents, each had me press A + D, then punch in 981 to ...2023. 5. 26. ... The first thing to do is to turn off both the TV and receiver box and restart them. Then check if the volume buttons respond; your batteries ...Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (5.9K) Relevance. U. I am having the same issues with a new Samsung Smart TV I purchased in January of this year. The Xfinity box cuts off and on periodically during the day and will not cut back on unless I unplug and replug it. It takes a while ...Voice Guidance Loop. Brought a brand new modem/router and Xfinity TV Box to set up today. No one has been able to help for hours. They finally agreed that it is a software issue on their end but after they sent me a text chat that it was corrected...it was not. Help please.The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice Remote and say "accessibility" to reach the Accessibility Settings menu.distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together …Xfinity Flex is a 4K-capable streaming box that allows you to search your entire entertainment library with the award-winning Voice Remote without switching inputs. You can control your Xfinity xFi service to know what devices are online and pause WiFi access during family time. Plus, you can access 24/7 customer service if you ever need it.In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other...Community Specialist • 10 days ago U/anaday1111 Thanks for reaching out, are you activating via the box or the app? anaday1111 • 9 days ago Sorry for the late reply. I was …Voice Command Tips. To change the channel using your Voice Remote, press the Voice ( Microphone) button, which activates Voice Control, and say something similar to the following voice commands: "ESPN". "Watch Disney Junior". "832". "Watch channel 810". "Turn on Discovery Channel". Voice commands can also be used to search for TV …How to turn off Comcast voice guidance on Comcast X1 one box. Disable Comcast voice guidance in 20 seconds.Step 1. Press the A button 2 times (triangular sha...Restore the Default Audio Language. Press the xfinity button on your remote. Highlight Settings (the gear icon) and press OK on your remote. You can get to Audio Language (SAP) Reset from Device Settings > Audio, Language, or Accessibility Settings. Highlight one of them and press OK on your remote. Go down to Audio Language (SAP) Reset.Reset Xfinity Box. Finally, if the above methods have not worked out for you, then it is very likely that the problem is caused by your Xfinity box. In such a scenario, you will have to reset the Xfinity box to resolve the issue. In order to reset your Xfinity box, you can simply press and hold down the Reset button on the box for about 5 seconds.New box problem. I received new box and I keep getting a voice guidance loop. Very disappointed! @user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns.New box problem. I received new box and I keep getting a voice guidance loop. Very disappointed! @user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns.If the TV Box video output is connected to a home theater unit, verify that the home theater unit is powered on and set to the appropriate input source. Ensure the TV Box video output is connected to a TV through an HDMI or component cable connection. Turn the TV power off. Turn the TV Box power off.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Remove TV and Audio Receiver Control. Press the Setup button on the remote until the LED at the top of the remote changes from red to green. Press 9-8-6. The LED at the top of the remote will blink green twice to indicate that the remote has been reset.Click "A" to open X1's help menu. With the help menu open, click "A" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.All Comcast cable boxes include a remote control when they are rented from Comcast. By default, the remote control is programed to work with the cable box, an RCA television and an RCA VCR. If you have a TV, VCR or DVD player that is made...A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box.On your touchscreen, tap the gear icon at the top right hand corner of the home screen to open the Settings menu. Tap Accessibility. Enter your master keypad code. Tap the toggle next to Voice Guidance to turn Voice Guidance on. If you tap the Voice Guidance Shortcut checkbox, you will be able to turn Voice Guidance on and off by pressing the ... Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and …With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place.Sep 5, 2023 · Step 2 Factory Reset of Cable Box. 1)Make sure the TV is on. 2)Hold down the power button on the remote for 5 seconds. 3)Press the center "OK"/Round circular button located in middle of the remote. It is located below A and B but is above C and D on the new voice activated remote. Hello @user_1ecaf4 thank you for creating a public post for assistance! I am terribly sorry to hear that you are getting this message on your TV. To get this removed, please try saying "Accessibility" into the Voice Remote to pull up the settings and disable voice guidance.I did that and the box and went through the setup process again and the box is still stuck on the Voice Guidance screen as before. The agent also told me to contact support if the problem was still occurring that a ticket to tier 2 or sending a replacement box may be in order.Jun 17, 2015 · Matt Elliott/CNET. Next, back out of the Device Settings area and choose Preferences. Here, you'll find two sections: General and Notifications. In the General section, go to Auto-Tune to HD ...Make Comcast your homepage by editing the settings or options in your browser. Enter the url for the Comcast home page in the set home page location box and save the changes. People using Firefox start by selecting Tools from the top menu t...On your touchscreen, tap the gear icon at the top right hand corner of the home screen to open the Settings menu. Tap Accessibility. Enter your master keypad code. Tap the toggle next to Voice Guidance to turn Voice Guidance on. If you tap the Voice Guidance Shortcut checkbox, you will be able to turn Voice Guidance on and off by pressing the ...Aug 10, 2023 · 1.3K Messages. 2 months ago. Hey there, I would be happy to help with your X1 box settings. We definitely want to make sure that your box is set up correctly. Have you tried restarting the box if you are having issues with the question sticking? Is the voice guidance on and are you wanting it to be on or off? Hub Home Internet Entertainment Free TV & Movies Mobile Smart Home. For parents and guardians of children, learn about managing parental controls for Xfinity Internet, Xfinity X1, apps, and more. Get information on digital safety for your family.Community Specialist • 10 days ago U/anaday1111 Thanks for reaching out, are you activating via the box or the app? anaday1111 • 9 days ago Sorry for the late reply. I was …Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.The remote and the Xfinity box don’t often interact adequately, resulting in unresponsive buttons, loss of voice control, and other issues. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isn’t working. To reset your Xfinity box: For 5-10 seconds, press and hold the reset ...12 Messages Friday, December 30th, 2022 10:48 PM Closed Voice Guidance “ Message TV screen has been stuck on “Do you want to keep using Voice Guidance?” Message for 2 days! Can’t get through to anyone at 1-800-Xfinity. Please help! Question • Updated 9 months ago 1.2K 1 0 2 Responses CCChristian +6 more Contributor • 127 Messages 9 months agoA simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box. A simple, quick way to turn off the annoying guidance voice or audio ...Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.Method 2: Via Accessibility Settings. Let’s see how we can stop a Samsung TV from talking in a few simple steps by navigating to Settings > General > Accessibility > Voice Guide Settings > Voice Guide. For detailed instructions with screenshots, see below. Press the Home Button on your Samsung TV’s Smart Remote Control.Choose Audio Mode. To access Device Settings : Press the xfinity button on your remote. Highlight Settings (the gear icon) and press OK on your remote. Highlight Device Settings and press OK on your remote. Use the down arrow on your remote to highlight Audio and press OK. HDMI Audio Output (Stereo or Auto Detect)distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together …I did that and the box and went through the setup process again and the box is still stuck on the Voice Guidance screen as before. The agent also told me to contact support if the problem was still occurring that a ticket to tier 2 or sending a replacement box may be in order. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ... XfinityEva. Thank you for sharing these great articles @BruceK! @ dsumner3 The second one is perfect for deactivating the Voice Guidance using the voice remote which is similar to Flex in that in that it has the voice feature so you can simply hold down the voice control button and say "Voice Guidance". (Press 'OK' to turn Voice Guidance off.)Browse Xfinity On Demand: "HBO On Demand." "Find documentaries on Starz." "Free movies for kids." "Show me movies about vampires." Accessibility features for customers with disabilities: Accessibility Home Screen "Accessibility." Set Your Accessibility Preferences: "Accessibility Settings." "Turn on Closed Captioning." "Turn on Voice Guidance." Power phone off and on after turning off Bluetooth and WiFi. 3.) Test phone, and if ok, turn Bluetooth and WiFi back on. 4.) Power on Apple Watch. Also, it is important to know that if your phone happens to be using 3G cellular data instead of LTE or WiFi, incoming calls are likely to go to voicemail.Voice Guidance Loop. Brought a brand new modem/router and Xfinity TV Box to set up today. No one has been able to help for hours. They finally agreed that it is a software issue on their end but after they sent me a text chat that it was corrected...it was not. Help please.7. Replace the Cable TV Box at the Local Comcast Store. Sometimes cable TV box has a damaged HDMI port or a faulty one due to some power outages. Please take it to your local Comcast store for a same-day replacement. Usually, you don’t need to make a prior booking. 8. Let Comcast Run Diagnostics. Call Comcast and ask them to run TV ...Learn two ways to fix most problems with the Xfinity Voice Remote.If Netflix freezes or gets stuck loading but the rest of your device is working, you can often fix the problem with these basic troubleshooting steps. This usually happens when data stored on your device needs to be refreshed, or when a network issue stops Netflix from loading. Note: If your device isn't working or responding at all, see these ...Resetting the system usually is the most common solution to the TV being stuck on one channel. Switch off the TV. Unplug the device. Press to hold the power button for around 30 sec. After 10 mins, re-plug the set. Press to hold the power button until the TV turns back on. Check if the channel changes now.New box problem. I received new box and I keep getting a voice guidance loop. Very disappointed! @user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns.Accessibility Settings lets you to turn on video description, voice guidance, enhanced text readability, manage Closed Captioning services and reset your secondary audio track to the default language (also available in Language and Audio settings). Comcast Labs (X1 only) lets you to test features currently under development for your X1 TV Box.Here are a couple things to check: Make sure to choose Set Up Over WiFi (not Set Up Over Cellular) when activating your device. If you've activated your device but it's not working, confirm that you see "Xfinity Mobile" on the top left of the home screen. If you don't, follow the steps below.Jul 4, 2020 · Called Comcast to activate the new box, since it wasn't added to my account when I picked it up. They sent a signal, I saw the greeting screen, and when I tried to select the language, nada. Then a gray box popped up saying the remote was paired with another box. On the phone with several agents, each had me press A + D, then punch in 981 to ...Oct 24, 2020 · Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. How to turn off voice guidance with your Xfinity remote. Shut off Comcast voice guidance. #shorts. A simple, quick way to turn off the annoying guidance voice …Hi this is Meet Brandon. In this video I show you How to Turn Off Voice Guidance on Xfinity Flex in 15 seconds!Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and …Auto-Tuning Channels. Using the remote press the xfinity button. Highlight Settings (the gear icon) and press OK. Highlight Preferences and press OK. Highlight General and press OK. Press the down arrow on the remote and highlight Prefer Best Available Resolution. Then press OK to toggle the feature on or off. Press Exit to finish.Let's get that off of there. Have you tried restarting the cable box to clear that or tried saying "Accessibility" to the remote to get the settings for it to pull up? This link shows additional options on how to access the Voice Guidance Setting and has a …

Sep 15, 2023 · Restart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue. . How to major in finance

Restore the Default Audio Language. Press the xfinity button on your remote. Highlight Settings (the gear icon) and press OK on your remote. You can get to Audio Language (SAP) Reset from Device Settings > Audio, Language, or Accessibility Settings. Highlight one of them and press OK on your remote. Go down to Audio Language (SAP) Reset.I was following the prompts from the box and get stuck at the voice guidance prompt. I used Xfinity chat assistant and they sent signals to my box but that also didn't help. I planned on sending it back. If you can help, that would be great. I opened the app and it told me to download a new app. I didn't see anything that allows me to activate ...Samsung provides many accessibility options for our customers. One of them is the Voice Guide, which provides narration for everything that appears on the TV, projector, or Odyssey Ark gaming screen, like menu options, the volume level, channel, etc. Turning off the feature will stop the device from narrating or announcing the names of everything that …Dec 13, 2021 · You can disable unwanted audio descriptions on your Sony FULL LED TV using your remote control: Hit the “Menu” button on your remote. Using the directional arrows, select “Audio Option” or ...Voice guidance is only available on the X1 TV Box at this time. Is voice guidance available in multiple languages? Yes, voice guidance is available in both English and Spanish. To enable voice guidance in Spanish, you can set your Menu Language to Spanish. See more information on the Menu Language. Is there a cost associated with voice guidance? Oct 3, 2023 · 7. Replace the Cable TV Box at the Local Comcast Store. Sometimes cable TV box has a damaged HDMI port or a faulty one due to some power outages. Please take it to your local Comcast store for a same-day replacement. Usually, you don’t need to make a prior booking. 8. Let Comcast Run Diagnostics. Call Comcast and ask them to run TV ... Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.May 26, 2022 · Voice guides describe menu options aloud to aid the visually impaired. If Voice Guide is enabled, the TV provides voice guides for actions such as changing the channel or adjusting the volume, and reads out information regarding current and upcoming programs, viewing schedules and various content on the Internet, Search and other TV …Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.How to record a program Highlight a program on the Guide screen. Select the Record button on the remote control or select the Record option on the program’s info panel. Select Just this episode or All episodes, and the recording will be set. View and Download Comcast Xfinity X1 quick reference tips online. network TV box. xfinity X1 set-top ...Ask Xfinity. Chat with Xfinity Assistant. English. Español. Learn about closed captioning, voice guidance, and other features for users with disabilities. Brought a brand new modem/router and Xfinity TV Box to set up today. No one has been able to help for hours. They ... Sign in. X1. Xfinity Community Forum. TV. X1. Voice Guidance Loop. U. user_ba5479. 2 Messages. Friday, September 8th, 2023 9:34 PM. Voice Guidance Loop. Brought a brand new modem/router and Xfinity TV Box to …Hub Home Internet Entertainment Free TV & Movies Mobile Smart Home. For parents and guardians of children, learn about managing parental controls for Xfinity Internet, Xfinity X1, apps, and more. Get information on digital safety for your family.The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice Remote and say "accessibility" to reach the Accessibility Settings menu. .

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